Community Guidelines

Our goal is to create a trusted, respectful, and professional marketplace for customers and service providers.

Last Updated: July 11, 2026

1. Treat Everyone with Respect

Customers and service providers should communicate politely, honestly, and professionally. Harassment, abusive language, discrimination, or threatening behaviour is not permitted.

2. Provide Accurate Information

Keep your profile, contact details, service information, and booking details accurate and up to date.

3. Honest Reviews

Reviews should reflect genuine experiences. Fake, misleading, offensive, or defamatory reviews may be removed.

4. Safe Work Environment

Customers should provide a reasonably safe environment for service providers. Providers should perform services safely and comply with applicable health and safety requirements.

5. No Fraud or Illegal Activity

  • No fraudulent bookings or payments.
  • No impersonation or false identities.
  • No illegal services or activities.
  • No misuse of another user's information.

6. Platform Integrity

Do not attempt to interfere with the operation, security, or functionality of the FixetNow platform.

7. Reporting Concerns

If you encounter inappropriate behaviour, suspected fraud, or a safety concern, please report it to FixetNow so we can investigate.

8. Enforcement

Accounts that violate these Community Guidelines may be warned, suspended, or permanently removed depending on the seriousness of the violation.

Contact Us

Questions or concerns about these Community Guidelines? Contact our support team.

Website: https://fixetnow.sg

Email: support@fixetnow.sg

Help Us Build a Trusted Community

By treating each other with respect and acting responsibly, we can create a better experience for everyone using FixetNow.

Contact Support